Reviews

Jeannette,

Just a note to let you know our insert has been installed.  We are truly pleased with the product, the service and installation was great, Thank you for all your help.

Regards,

Keith Mann

Good morning, Donna!

I just had to go out of my way a bit to let you know how much your help meant to me yesterday.

Before I called The Stovery, I contacted two other dealers because they were quite a bit closer to me. So far I’ve waited 6 days to hear back from the first dealer and three days to hear from the second dealer about price and availability of a spare part for my Vermont Castings Wood Stove. I still haven’t heard a word!

It took you all of 5 minutes to get back to me. Unbelievable attention to my problem. Thank you very much, Donna. I immediately placed my order with you. In the future you will be the only dealer I contact. You may be a far piece down the road from me but it is a pretty trip and service like that needs to be rewarded. I’m a believer! Your customer, Fred Moller-Wells, VT

Good afternoon:

We just wanted to take a moment and let you know how happy we are with our Timber Wolf TPS35 Pellet Stove, purchased last September. This stove is extremely efficient and very economical, also being able to place the stove close to the wall and other furniture is a definite plus.

Your sales staff was very helpful with our questions and concerns.

I am enclosing a picture of our family feline enjoying the stove as well, a true testimonial to just how safe this stove is!

Thank you again and Happy Holidays!!

Anne and Bill Wilcox

Fort Ann, NY

During the last five years, we have repeatedly turned to The Stovery for their well-qualified advice, broad product selection, professional installation and maintenance services for several of our building at Lazy Goose Farm in Greenwich.  We are very pleased with the four stoves we purchased from them for three of our buildings, and would recommend The Stovery to anyone who’s in the market for the products they offer.  Gail Fraser and Art Poulin.

GAIL FRASER, Author of the Lumby series
The Lumby Lines, Stealing Lumby, Lumby’s Bounty, The Promise of Lumby and Lumby on the Air (coming 7/10)

NAL Penguin Group

Visit Gail at www.lumbybooks.com

Just wanted to thank you guys for the great service and lining up John to do the stove install so quickly.  He did an outstanding job!  The entire process went from start to finish in less than 24 hours!!  Appreciate Randy taking the time to help me sort it all out and for steering me in the right direction.  I’ll gladly recommend The Stovery to anyone I know that’s looking for a new stove.  The Encore looks great in that big ‘ole fireplace.

Jeff Fiori

To, The Stovery Argyle, NY

April 18, 2010

I would like to let you know how pleased my wife and I have been with our Energy King, wood- furnace.

This is our third heating season using our new furnace which replaced an old Bullard wood stove, located in our basement. In addition The Stovery also made modifications to our chimney system.

We put an addition on our house two years ago; it is now just over 3000 sq ft. We were using between 12 and 15 cords of wood before the addition. With the new Energy King furnace our usage has stayed the same with the additional 1000 sq ft of living space.

I would like to thank the people at The Stovery, for their help and professionalism in providing a product and service that performs as advertised. This is the third wood burning product, and one gas stove that we have purchased over the years from The Stovery.

If any of your customers should have questions about this product please feel free to have them contact me.

Sincerely Fred Bitterly

Four years ago this month my wife and I bought a log cabin here in the North Country. It didn’t have a furnace, and we didn’t plan to install one. Since we planned to heat exclusively by woodstove, we wanted the best. After listening to our needs, the folks at The Stovery walked us through a variety of stove options and recommended our Regency I3100 Fireplace Insert. The installers arrived as scheduled and were meticulous about keeping our place clean while installing the unit just as we wanted, then took time to explain its operation and how to take care of it, especially the break-in curing firings. When we needed to replace a couple of baffles (my fault, not the manufacturer’s), a Stovery employee delivered them to our doorstep on a Saturday to save us the drive to pick it up! Our stove has provided us carefree service and the warmth only a woodstove can produce, and we are confident it will continue to do so for many years to come. Our experience with Rich, Donna and the whole Stovery crew has been nothing if not exceptional, and we whole-heartedly recommend you check them out for your fireplace needs.

Pete and Lyn in Lake George